General terms and Conditions of Use

Applicable as from November 3rd, 2020



These General Terms and Conditions of Use provide information on the rules applicable to use the website (the “Site”) and the rules applicable to the processing of your personal data (Privacy Policy).

The Site is edited by TEFAL OBH NORDICA GROUP, having its registered office at Löfströms Allé 5, 172 66 Sundbyberg Sweden. (“we”, “our” “us”).

The Site is hosted by maxcluster GmbH, a German limited liability company, registered office at Technologiepark 8, 33100 Paderborn, Germany, is registered under the identification number HRB 10453 in the Paderborn Trade and Companies Register.

These General Terms and Conditions of Use may be completed by Special Conditions.


What do the identified terms refer to?

T&C of Use: means these General Terms and Conditions of Use governing use of the Site.

Content: means all audio and video files, images, texts, information, databases, Brand concepts, logos, technical and graphic solutions, appearance, structure and any feature whether or not protected by an intellectual property right or by existing or future legal provisions, which we place on the Site and/or make available to you on the Site.

Cookies: means text files capable of identifying you as a customer and saving your personal preferences (for example your language choices) and information relating to your visit to our Site (including clickstream data). This term includes cookies and other trackers.

Data: means the personal data we collect via the Site, i.e. the information that directly or indirectly identifies you.

Trademark(s): means the commercial brands, logos, trademarks and any other names owned by Groupe SEB. The term Groupe SEB means all the companies directly or indirectly attached to the SEB SA company.
Service(s): individually or collectively means any service and all the functions related thereto which we offer on the Site free of charge or in exchange for payment.

you, your: means any natural or legal person who accesses, browses or visits the Site, whether or not for a professional purpose.

The possibilities offered by the Site

Acceptance and amendment of the T&C of Use

By accessing the Site, you agree to be bound by these T&C of Use and all the other conditions herein or referred to, in force on the day of access.

If you refuse any one of the obligations or conditions contained in the T&C of Use, please do not use the Site. We may amend all or part of the Site, Services and/or the T&C of Use at any time.

The Services available on our Site are for persons aged 16 years or over. We do not collect or use Data sent by a minor.

How can you use the Site?

We grant you a non-exclusive, non-transferable, non-assignable right to use the Content of the Site for the sole purposes of using the Site in accordance with the T&C of Use.

In general, you undertake to comply with the T&C of Use and the legal obligations in force.

Specifically, you agree to comply with the following rules:

  • Use the Site honestly and in accordance with its purposes;
  • Do not copy all or part of the Site, do not reproduce it, sell it, make it available under licence, distribute it, assign it, modify it, adapt it, translate it, produce derivative works from it, decompile it, submit it to reverse engineering operations, disassemble it or try to derive its source code;
  • Do not bypass or compromise the security or usage rules for the Content provided, used or applied by a function of the Site;
  • Do not use a virus, robot, software or subroutine type system to interfere or attempt to interfere with the operation of the Site or use of the Site by any other person;
  • Do not publish or enter inaccurate or misleading information when using the Site;
  • Do not assume the identity of another person;
  • Do not collect information from other users to use them for sending commercial offers or equivalent, or to include them in a listing service.

To whom does the Content published on the Site belong?


Our rights

The Content comprising the Site and the related rights are owned by us including, but not limited to, the Trademarks, designs, appearances, structure, concepts, technical and graphic solutions, databases, software and their source codes, and the arrangement and layout of these features, comprising the Site and the Services, and/or forming the basis of the Site and the Services, and /or transiting via the Site and the Services, and/or made available through the Site and the Services.

Any reproduction, representation, adaptation, modification, publication, transmission, misrepresentation, integration in another site, commercial exploitation and/or total or partial re-use of the Site and/or the Content, by any process, and in any medium, is strictly prohibited and could constitute an act of infringement punishable by the applicable legislation.


Who is liable for links to other websites?

The Site may give access to other websites and/or applications via hyperlinks. We do not manage these sites and applications and we cannot control the content thereof.

We cannot therefore be held liable in any circumstances for:

  • The content and services provided on these third parties applications and/or sites, or
  • Any collection and transmission of data, installation of cookies or any other process with the same purposes, carried out by these sites and applications, or
  • Security or integrity problems with data, hardware and software that you might experience and any consequence or loss that might result from use of these third parties applications and/or sites.

Your use of these third parties applications and/or sites may be subject to additional terms and conditions which we do not control. Use of third party sites and/or applications is therefore at your own risk.

Who is liable for access to the Site?

We cannot guarantee that the Site is free of anomalies, errors or bugs, nor that these can be corrected, nor that the Site will work without interruption or breakdown, nor that it is compatible with all types of hardware.

The Site operates on the Internet and mobile networks, which are outside our control. We are not liable for the unavailability of the Site or for any difficulty or failure to download or access the Content and Services.
The Service may be inaccessible during periods of maintenance, updates or modifications. We cannot be held liable in any case for interrupted access to the Service as a result of a maintenance, update or modification operation to all or part of the Service.

We reserve the right to modify, terminate, suspend or interrupt at any time, for any reason and at our sole discretion, access to all or part of the Site, including the Content and the Services, without prior notice, in compliance with the legal provisions. We cannot be held liable in any circumstances if the Site is unavailable. Moreover, we reserve the right to temporarily or definitively interrupt access to the Site, in particular if the activity related to the Site ceases to trade, or in the event of collective insolvency proceedings.

In the event that we are held liable for a loss not stipulated in the T&C of Use, our liability will be solely limited to the certain, real, direct losses.

Privacy policy

Protecting your Data is important to us. We therefore invite you to read the following rules carefully and contact us if you have any questions at:
Contact form SWEDISH
Contact form DANISH
Contact form NORWEGIAN
Contact form FINNISH
We will always process your Data in compliance with the legislation in force.

Your data are processed by TEFAL OBH NORDICA GROUP, having its registered office at Löfströms Allé 5, 172 66 Sundbyberg Sweden.

What data do we collect?

When you access and use the website, you may provide certain personal data relating to you, i.e. information that may allow identifying you directly or indirectly.

Information that may be collected by TEFAL OBH NORDICA GROUP. When you request a catalogue or information about our products and services, take part in a game or a quiz, or, when applicable by SIS when you make a purchase, may include: your first name and last name, address, phone number, e-mail address, your gender, your date of birth, your interests and preferences.

Some of the information that you may be asked to provide on the Site is mandatory and will be marked as such; some is optional.

Why do we collect your Data?

We may process personal data about you in the following situations:

  • When it is our legitimate interest:
    • to respond to your searches and or requests for information concerning the goods or services sold by TEFAL OBH NORDICA GROUP
    • in order to send you promotional and marketing offers that might be of interest to you, in accordance with your choices in this regard;
    • in order to provide you with personalised content and offers on the Site;
    • in connection with your participation in a game or a quiz, or in any other events available on the Site.

Who can access my Data?

We only share your Data when strictly necessary, and only to the following third parties:

  • our partner companies, only if you have agreed to this;
  • our suppliers, to perform the purposes described above or to fulfil a task on our behalf (including sales support, customer services, account management, supply of products or services now or in the future, or prize draws, competitions or promotions);
  • to the buyer of our company in the event of a takeover;
  • to a third party when stipulated or authorised by the law, or a valid legislative provision, court order or regulation, or if such disclosure is necessary as part of an investigation or procedure, within the national territory or in another country.

Finally, in accordance with the legal provisions (in particular Article 6(1) of the European Data Protection Regulation and recital 48 of the same Regulation), we may share your Data with our affiliated companies of Groupe SEB for internal administrative purposes.

If a transfer as described above takes place to a country outside the European Union, we will put in place measures to protect your data, appropriate to the legislation in force. Similarly, if you are located outside the EU, your Data will be transferred within the EU where they will be processed in accordance with the legal provisions of the European Data Protection Regulation.

How long do you keep my Data for?

We keep your Data for the duration of the commercial relationship and as long as necessary to perform the purposes set out in these T&C of Use. Beyond this period, we will only keep your Data to comply with our legal or regulatory obligations, or to enable us to establish proof of a right or a contract.

My rights over my Data

What are my rights?

In accordance with the applicable legal provisions, we guarantee you the following rights:

Right of access

Right of correction

You may ask to access all or part of your Data.


You may ask us to correct all or part of your Data that might be inaccurate or not up to date.


Right of deletion

Right of objection

You may ask us to delete all or part of your Data, in particular if the Data are no longer necessary for performing the purposes for which they have been collected, or if you are withdrawing your consent to Data processing.


You may object at any time to processing of your Data for the purposes of the legitimate interests we pursue. However, we draw your attention to the fact that regardless of your request, we may have to continue processing your data if there are legitimate or compelling reasons justifying its processing, or in order to establish, exercise or defend legal rights.


Right to limitation

Right to portability

You may request your Data to be processed in a limited way (no processing, only storage) in the following cases:

i) for the period required to check the accuracy of your Data following a challenge to the accuracy of your Data by you;

ii) if you consider that the processing is illegal and request limited use of the Data rather than deletion;

iii) if we no longer need to process your Data but you still need these Data to record, exercise or defend your rights;

iv) if you object to processing of your Data and you want to limit use thereof while checks are carried out to establish whether the legitimate reasons we give justify our continued processing of the Data.


You may request your Data to be exported to a third party when you have given your consent to collection of your Data or when your Data has been collected while performing a contract.

Right to withdraw consent

Right to control your Data after your death

For processing requiring your consent you may withdraw your consent at any time.


You have the right to send us your instructions about what to do with your Data after your death.



How do I exercise my rights?

You can exercise your rights, by sending your request (detailing the right you want to exercise) to the following address: TEFAL OBH NORDICA GROUP, Box 7086, 174 07 Sundbyberg, Sweden.
You can also contact us by sending an email
Contact form SWEDISH
Contact form DANISH
Contact form NORWEGIAN
Contact form FINNISH

You also have the right to lodge a complaint to a data protection authority.

Security of personal information

We value the security and confidentiality of the Data we collect and hold about you. We take all reasonable steps to protect all information we hold about you from misuse, interference and loss, as well as unauthorised access, modification or disclosure.



Management of Cookies

During your use of the Site, Cookies may be installed on your device, in particular on your computer, tablet or smartphone.

Our use of Cookies is subject to your express, prior, specific consent, given before they are installed on your device. We obtain your agreement via a banner that includes clear, explicit information on the purposes for which the Cookies will be used and information on how to object to the use of Cookies.

By using the Site, you agree to use of the Cookies in accordance with these T&C of Use. If you do not agree to use of the Cookies, you can deactivate them by following the instructions below on the page “How can I deactivate optional Cookies”. 

What is a Cookie?

Cookies are text files capable of identifying you as a customer and saving your personal preferences (for example your language choices) and technical information (including clickstream data).

What Cookies do we use?

We use different types of Cookies on the Site:


Necessary Cookies

“Necessary” Cookies allow you to access the essential functions of the Site. You can delete them via the parameters on your browser, but you will not be able to use the Site correctly without these Cookies.


Optional Cookies

“Audience measurement” Cookies allow us to analyse traffic, trends, uses and identify any malfunctions in the Site. This helps us improve your experience as well as the design and content of the Site, to meet your needs.

How can I deactivate optional Cookies?

The first time you visit the Site, a banner informs you of the presence of these Cookies and you are invited to state your preferences.

You can also manage installation of each of these Cookies at any time. 

You can review and update your consents by clicking here.

Applicable Law - Competent jurisdiction

These T&C of Use are subject to the applicable law in your place of residence. All disputes will be referred to the competent courts, if an amicable settlement cannot be reached.